Interactive Advertising Bureau
10 April 2024

Join the IAB Europe Team - Vacancy for Chief Operating Officer (COO)

IAB Europe is soliciting candidacies for a new, senior position of Chief Operating Officer (COO) to enable the Association’s growing team to develop and leverage new opportunities across the full range of its policy- and non-policy-related work. 


The COO will ensure operational efficiency, transparency, and accountability across all of IAB Europe’s work-streams and instances.  He/she will own process development for annual planning and accountability, HR, finance, rhythm of the business of the Board, ExCo, and Industry Leadership Council, as well as oversight of the process for member retention and recruitment.  He/she will build a strong team with the CEO to ensure the organisation’s structure, operations, and business processes support and enable the delivery of a broad and diverse agenda of member- and industry-facing services and that there is good alignment at all times with the Association’s strategic priorities.  The COO will report to the CEO but work in partnership with the CEO to enable IAB Europe to identify and realise new opportunities to deliver value to members and the industry.   

Key responsibilities

  • Project manage the annual planning process, ensuring timely preparation of a draft plan drawing on Committee work, team input, and the Board of Directors, as well as development of individual work plans and processes for performance assessment to ensure transparency, predictability, and accountability for the team and Board 
  • Oversee and coordinate the preparation, execution, and follow-up of meetings of IAB Europe’s governance instances, including Board, Executive Committee, and General Assembly 
  • Drive analysis of ‘ROI’ per member instance, helping the CEO match investment of HR and other resources to member and industry needs 
  • Prepare a monthly track of the forecast spend against budget, to  ensure timely and accurate forecasting and reporting to the Treasurer and Board
  • Oversee HR and employment processes including managing the recruitment and performance assessment processes. Facilitate the development of the remuneration framework and sense check that proposals for incentives matched to the strategic priorities of the association
  • Facilitate and develop communications within the team to ensure strong alignment, effective contributions; plan, prepare, and assume responsibility for follow-up of semi-annual team offsite meetings 
  • Partner with the CEO to manage the association risk registry
  • Work with the CMO on planning & execution of annual membership surveys and ensuring that feedback is reflected in the next planning cycle 


  • Ability to navigate a commercially and politically complex, multi-stakeholder and multicultural environment smoothly and effectively
  • Track record of success as a business operations leader, whether in a corporate, industry association, or political office setting  
  • Demonstration of understanding of the regulatory environment, either nationally or at the EU level
  • Adaptable, intellectually curious, with a critical thinker mindset 
  • Ability to build productive and positive relationships across the association at all levels including both Board and executive levels based on exceptional interpersonal and networking skills
  • Excellent communication skills, including excellent writing skills, fluency in English with good working knowledge and of a second EU language preferable
  • A self-starter, motivated by solving hard problems
  • Strong at driving alignment, managing time, and managing priorities
  • Able to develop shared perspectives
  • Able to drive results through indirect influence
  • Able to shape end to end business programs with articulated missions, charters, performance criteria, and stakeholder buy-in


The role is Brussels-based; compensation would be competitive, with annual bonus based on achievement of team and individual KPIs. 


Please send CV and expression of interest to, mentioning “COO role” in the email header.

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IAB Europe
Rond-Point Robert
Schuman 11
1040 Brussels
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