By Alison Fennah, Executive Business Advisor at IAB Europe and Thomas Schreiber, Director Publisher Solutions & Innovations EMEA at Google. 
In the first six months of 2015, programmatic advertising has been at the centre of discussions across the advertising industry. From Advertising Week in London and Interact in Berlin to the Festival of Creativity in Cannes, it has never been far from the headlines. Indeed, at IAB Europe the small Programmatic Trading Task Force formed in 2014 with a handful of members is now a full Committee with a significant membership across the European market. The Committee aims to increase understanding of the programmatic ecosystem through a series of educational white papers, webinars and articles. Taking a sell-side perspective, the following article outlines the state of the programmatic trading market amongst publishers across Europe and aims to foster confidence in understanding and developing a sell-side strategy.

No longer a remnant channel: Programmatic is proving key to the bottom line
Rather than merely hovering on the periphery, programmatic is becoming more and more core to business. With 33% of desktop display revenues now being traded programmatically (European Programmatic Market Sizing Study, IAB Europe, September 2015), the programmatic market in Europe expanded by 71% in just 12 months to reach €3.65 billion in 2014. Although desktop display still dominates, both mobile display and video are showing explosive growth (240% and 177% year over year, respectively. Programmatic mobile display is now a €550m market opportunity, with over a quarter of mobile display revenues being traded programmatically.

Looking across the board at publishers, 40% are trading one-fifth or more of their digital display ad revenues programmatically (Attitudes towards Programmatic Advertising Survey Report, IAB Europe, August 2015). A smaller proportion have taken things up a notch to conduct most of their trading programmatically – nearly 15% of respondents report more than 61% of their display revenues are coming via programmatic means.
As programmatic adoption strengthens, publishers are starting to rethink their approach. In its recent study The Programmatic Path to Profit for Publishers, The Boston Consulting Group (BCG) found that publishers who outperform the market do so by developing a cross-channel data-driven strategy. According to BCG’s report, “for these publishers programmatic became a key tool for the same types of inventory that are sold directly, especially in more mature markets.” Today, it’s not enough to look at programmatic in isolation; direct and programmatic need to work together.

Programmatic brings clear strategic opportunities
In the coming 12 months, publishers expect even stronger investment in programmatic: the IAB Europe Attitudes towards Programmatic Advertising Report shows that over 80% anticipate that their programmatic revenues will grow by at least 11%, while nearly a quarter expect growth of over 51%. In this context, programmatic is no longer being treated as an add-on operational activity. Instead, companies are increasingly incorporating it into mainstream business procedures. For example, 60% of publishers report on campaigns using the same metrics for programmatic and non-programmatic display, as do 70% of agencies and 62% of advertisers. Looking forward, nearly a quarter of publishers in the study named programmatic as their top priority, while another half recognised it as one of their top-five priority areas (Attitudes towards Programmatic Advertising Survey Report, IAB Europe, August 2015).

This is because publishers are recognising the benefits of programmatic – it delivers clear advantages in operational efficiency and higher returns in order to improve the bottom line. Compared to direct sales, programmatic is seen to be as important and potentially more valuable in delivering higher margins. The majority of respondents cited the desire to maximise media revenues as the main reason for adopting programmatic, followed by operational efficiencies in trading and client demand.

In the more advanced markets, publishers show signs of more mature expectations: two-thirds believe it helps them maximise the value of media. Meanwhile, about half seek to make premium inventory available at scale and believe programmatic can help them increase the value of their inventory. Significantly, more publishers are driven by client demand in advanced and mid-developed markets compared to markets that are new to programmatic, such as Poland, Turkey and Ukraine (Attitudes towards Programmatic Advertising Survey Report, IAB Europe, August 2015).

“The Programmatic Path to Profit for Publishers” – a recent study conducted by BCG and sponsored by Google – recommends that publishers proactively analyse bidding behaviour and leverage the findings in order to segment and match the right inventory with the buyers who value it most to drive higher revenues. “Smart publishers use both dialog and data to build a clear understanding of which buyers prize which inventory and audiences, and they offer advertisers a number of different ways to target the right audiences,” the study reports. “A UK publisher that uses customised programmatic sales of inventory targeting its highest-value audience segments achieves CPMs up to six times those of direct sales.”

Programmatic as a source of competitive advantage
Many publishers are recognising how programmatic provides real competitive advantage, and are bringing these operations in-house. Just over half of publishers trading programmatically reveal that more than 81% of their programmatic revenues are traded in-house. With 33% of publishers now considering bringing programmatic in-house, the competitive gap is only set to widen going forward (Attitudes towards Programmatic Advertising Survey Report, IAB Europe, August 2015).

Publishers cite a host of key reasons for bringing programmatic skills in-house: better monetisation of inventory, more efficient sales and operations processes, better integration of audience data into trading process and the opportunity to implement a more efficient multi-platform advertising strategy.

When we compare advanced markets to less mature ones, the key motivators are distinct. In established regions, integrating audience data into trading processes is the main motivator at 91%. In mid-developed and new-to-programmatic markets, monetisation is the major impetus to bring programmatic in-house at 75%.

Understanding and overcoming barriers to adoption
IAB Europe’s analysis aimed to comprehend the decisions that publishers face in seizing the programmatic opportunity. According survey respondents, leading barriers to programmatic adoption include hiring and training people with the right skill set (57%) and selecting and setting up the right technology (46%).

In advanced markets, two-thirds of respondents cited the right skill set as the main barrier, compared to only 44% in markets where programmatic is relatively new. This reflects a shift in skills as markets mature and programmatic evolves into an analytical science. We’re increasingly hearing about the new era of “math men” rather than “mad men” and this applies equally to publishers as it does to advertisers. According to BCG’s study, forward-thinking publishers are developing their teams across such functions as proposition development and pricing, sales and analytic yield management. The typical programmatic team is being transformed from purely ad ops specialists to also include yield management analysts and big data scientists.
The fact that selecting and setting up the right technology is one of key barriers to programmatic adoption should come as no surprise. Publishers must navigate a complex landscape of different providers, many of whom specialise in only one area. It’s not a decision to be taken lightly; after all, technology is what enables publishers to maximise their revenues, maintain control over their inventory and provide access to buyer demand. Going forward, technology will player an even larger role, acting as a decision-engine across all various demand sources, formats and channels.

Setting a solid foundation for the future now
With every programmatic step taken, a business puts into place the principles, processes and practices that will underpin business performance for the decades to come. Although there is no one-size-fits all model for programmatic, operational models should emphasise maximising the value of each impression rather than driving down costs.

Programmatic strategies should focus on enabling instant access to actionable feedback and a solid basis for testing new strategies and tactics. To trade effectively, a publisher needs to evaluate each impression on its own merit and make the right supply-demand matching decisions in real time. This means two things:

● Technology in the form of SSPs will increasingly become the monetisation and yield management hub for all sales – both direct and indirect – as the line between negotiated insertion-order-based deals and programmatic begins to blur.
● Programmatic success requires both technology and humans. Technology provides insights based on facts, but success depends on humans asking the right questions and taking action on these insights.

For more information and insight into developing a sell-side strategy watch the IAB Europe Road to Programmatic Sell-side webinar here

By Alison Fennah, Executive Business Advisor at IAB Europe and Paul Coffey, Director CSI Platforms EMEA at Google. 

The future’s bright: Programmatic adoption in Europe is growing
Digital advertising has shown consistent growth in recent years despite volatility in macroeconomic factors. Figures from IAB Europe’s AdEx Benchmark 2014 report show a year-on-year increase of 11.8% in gross online advertising revenues to €30.7 billion – the fifth consecutive year of double-digit growth. Programmatic advertising, a more recent trend within digital, shows a sharper growth curve with an increase of 71% to a market value of €3.65 billion, or 33% of the European display market in 2014, according to IAB Europe (European Programmatic Market Sizing Study, IAB Europe, September 2015). Advertisers in EMEA are optimistic about the future of programmatic, estimating that roughly 34% of their digital media will be bought programmatically next year. More than half of organisations in a Google study said they were using programmatic today (57%) with a more than a third expecting to use it in the next two years (38%) (Google Internal Research, April 2015).

Though programmatic isn’t currently used to full potential, its benefits are clear
Advertisers and agencies across Europe have clear views on the perceived benefits of programmatic. In a recent IAB Europe study, advertisers cited targeting efficiencies, lower cost of media, the opportunity to deliver brand advertising at scale, competitive advantage and more granular control of media as their top five reasons to invest in programmatic. Audience is also a top priority for agencies with targeting efficiencies at the head of their list. Trading and operational efficiencies came in second place, which perhaps reflects agencies’ specific operational needs. Agencies also see competitiveness and cost as important reasons to invest, with these coming third and fourth respectively. The fifth reason to invest in programmatic was the ability to deliver brand advertising at scale. (Attitudes towards Programmatic Advertising Survey Report, IAB Europe, August 2015).

While many advertisers acknowledge the benefits of programmatic, this doesn’t always line up with current usage. The main barriers advertisers say they face in rolling out programmatic include the need to test before going live with a campaign (39%) and training (31%). Consequently, the current approach in place across EMEA tends to focus on core capabilities: control through real-time optimisation, site-based targeting and dynamic creative. This means there’s still considerable room for improvement when it comes to the programmatic ad experience. (Google Internal Research, April 2015).

Even though advertisers admit to not using programmatic to its full potential yet, they do appreciate the advantages it brings. For example, it’s widely understood that when advertisers and their agency partners employ programmatic practices, efficiency soars. A recent study with BCG found that a comprehensive approach involving integrated tools and processes helped agencies realise staff time savings of up to 33% in their campaign operations. (BCG report sponsored by Google: Cutting Complexity, Adding Value, 2013).

Taking efficiency a step further, unified technology platforms provide a single user interface and make it possible to source data from a single pool, eliminating the need to reconcile, consolidate and transfer data from multiple sources. The result is that targeting and control become much more effective, delivering an end result of improved customer experience. (BCG report sponsored by Google: Cutting Complexity, Adding Value, 2013).

Agencies lead the way in adoption, extending programmatic expertise to advertisers
The digital advertising industry has always been ROI driven. But as the drive for efficiency and effectiveness continues, advertisers are responding by increasing their focus on quantifiable objectives and accountability. In this climate, the ability to measure and track what matters becomes vital. At 53%, the majority of advertisers in a recent Google study said that ad management platforms helped them achieve this. However, not all EMEA advertisers can claim strong levels of familiarity with programmatic buying. More than half (52%) said they rely on an agency to manage their ad management platforms (Google Internal Research, April 2015).
The fact that advertisers say they need support in measuring, quantifying and tracking campaigns underlines the importance of the advertiser-agency working relationship. Advertisers see the benefits of programmatic and ad management platforms, but most depend on agencies to help them get there.

IAB Europe’s Attitudes towards Programmatic Advertising report also gives a view of the relative importance of programmatic as a priority area for agencies and advertisers compared with other business issues. For example, 77% of agencies place programmatic in top five priority areas versus 41% of advertisers. It also quantifies adoption with more than half of agencies (56%) stating that programmatic trading is already in-house, whilst 54% of advertisers are not considering bringing it in-house and indeed see themselves as late adopters. This confirms that in many cases advertisers are happy for agencies to take the lead for them in strategy and operational support.

Programmatic adoption among advertisers: The drive to bring data in-house
Advertisers know that data can give them a huge competitive advantage and cite control of data as the primary reason for wanting to bring programmatic in-house. (Attitudes towards Programmatic Advertising Survey Report, IAB Europe, August 2015). The journey to manage and use their own data effectively can be a long one, so strategy formulation and implementation and operational efficiency can bring significant benefits for brands.

Advertisers with rich pools of first-party data are reluctant to share it, as they know that it can give them an edge over the competition. For these advertisers, the decision to bring elements of programmatic buying in-house makes sense, as it means that they can take advantage of that data in buying execution. Having real-time access to the data makes a big difference, as it enables them to target consumers at specific stages of the purchasing journey in ways that those using standard techniques cannot. The results are higher conversion levels and, ultimately, a competitive edge. However, this is not practical or relevant for all clients. (BCG Report sponsored by Google: Adding Data, Boosting Impact, 2014).

Most companies are not yet taking full advantage of the advanced technologies currently available to improve targeting, engagement and performance. But advertisers that are quick to implement these techniques and use what they learn in the process will make huge strides ahead of subsequent adopters of programmatic.

Securing future success through programmatic
With programmatic-focused advertisers and agencies starting to move past the competition, here are some key recommendations for securing future success:

1. The majority of advertisers don’t have the desire to completely manage programmatic operations in-house. With that in mind, an open relationship between the advertiser and agency is critical to the conception, management and overall success of programmatic campaigns.
2. Cross-functional advertiser-agency teams must work together to define priorities, implement campaigns, understand results and make the most of learnings and opportunities.
3. Programmatic brings significant advantages: better targeting leads to better audience engagement, which in turns leads to better campaign performance.
4. Data is king. Advertisers and agencies that can streamline operations and organise their data into a single source will be more efficient, and will gain greater opportunities for advanced targeting and learning from their programmatic campaigns.

For more information and insight into developing a buy-side strategy watch the IAB Europe Road to Programmatic Buy-side webinar here. 

Our CMO, Martin Stockfleth Larsen, recently published an article in The Drum calling for the industry to do its part in stemming ad-blocking downloads by creating a better advertising experience for consumers. How do we do that? By offering ads that are memorable but not annoying, relevant but not creepy. Consumers are clearly bothered by overbearing ads and targeting practices, and they are responding by eliminating all ads on their screens. We’re pleased to announce that we have put our money where our mouth is and have introduced a suite of six consumer-friendly ad formats. These formats are built on a single principle: Do right by the advertiser and publisher by showing their consumers the utmost respect.

Best Practices for Consumer-Friendly Formats

The first step in creating consumer-friendly ad formats is to understand what consumers like and dislike about digital ads. Through our interactions with advertisers, publishers, and consumers, we discovered that ads should follow the following best practices:

1. Subtle movement: While movement definitely gains attention, it’s all too easy to go overboard. Movements synced to a scroll or a cursor rollover work well because these approaches are subtle, and they won’t detract from editorial content.
2. Click-to-initiate: Expansions and full-page overlays are still great, but you should let the consumer decide if and when he or she sees it. Click-to-initiate respects the consumer’s time and content journey. If an advertiser insists on showing ads, at least include a three-second countdown or place the unit in an area that won’t crowd out the content the consumer wants to view.
3. Sound: Auto-initiating sound definitely has a huge effect on the brand experience, so carefully consider when to use it (if at all). Make sure these ads are okay with the publisher; many don’t allow them.
4. Mirror your content: If your ad has rich content, try to mirror the consumer journey within the editorial (i.e., make sure your ads work seamlessly with the content).
5. Close button: Don’t hide your close button! Place it prominently in the corner of the creative whenever an ad unit expands or overlays editorial content.
6. Responsible retargeting: Carefully plan creative execution and frequency capping for ads that leverage behavioral targeting. You don’t want to come across as Big Brother! Retargeting may be helpful to consumers, but it’s terribly bothersome when overdone.
7. Full transparency: Native ads should complement content and not look like it was written by the editorial team. Consumers are okay with sponsored content as long as you’re honest about it via accreditation, badging, or labelling.
8. Weight adjustment: Fully assess creative file demands and page loads for every environment in which your ad will appear before launching your campaign. Consumers hate when the content they want to view is delayed by advertising. Furthermore, publishers lose revenue when consumers lose patience and click away from a page rather than wait for an ad.

With the above in mind, we are introducing these Six Consumer-Friendly Formats:

#1: Chatterbox
Sometimes you just have a lot of things you want to tell the consumer. Rather than create confusing, text-heavy ads, consider using a format that provides ample room to provide multiple messages in a clean, intuitive way.With the Chatterbox, consumers are free to get more information by dragging the ad unit to the center of their screens, which immediately presents a micro-site of sorts. This content hub can include video, imagery, editorial, and native elements; click-to-buys; white papers, APIs; social feeds; and more. The Chatterbox was designed for tablets, but it works just as well on desktops.

See it in action

#2: Native Box
True to our principle, this ad format does right by the publisher by fitting seamlessly with the editorial layout and never interfering with content. It does right by the advertiser by resizing the ad and keeping it in view as the consumer manipulates the page. Finally, it does right by the consumer by always displaying the brand accreditation and giving him or her the option to access the content (or not).

See it in action

Native Box from Adform on Vimeo.

#3: Contextual Match
This ad unit pulls contextual imagery and messages contained in the editorial content and inserts it directly into one or more ad units on the page. In this example (see link below), the consumer reads a duck confit recipe that includes a photo of the finished dish; the leaderboard and accompanying MPU incorporate both the article photo and headline. Of course, the brand logo is prominently featured, so the consumer understands that the ad is sponsored. There are many ways to implement this ad.

See it in action

Contextual Match from Adform on Vimeo.

#4: Parallax Scroll
The core dilemma of advertising is that advertisers want their ads to stand out and consumers want fewer distractions. The parallax format solves that paradox in an innovative way: the unit synchronizes with the consumer’s cognition, making itself known with subtlety and elegance. Specifically, it turns flat images into 3D images! Consumers can’t help but double take when they see these ads. Advertisers can also sync the parallax with the consumer’s mouse to enhance the effect, which boosts engagement rates.

See it in action

Parallax Scroll from Adform on Vimeo.

#5: Cinemagraph
The cinemagraph is a canvas that allows brands to connect to consumers by using a variety of different creative techniques, including perfectly looped GIFs or videos, to create the idea of perpetual movement. The resulting cinemagraph is both aesthetically alluring and mesmerizing, engaging the consumer within a publisher environment in which the power of image and video is paramount to a fulfilling content experience. As a standalone unit, it garners higher CTR, while as a precursor to a video, it bypasses the annoyance of auto-playing video and its accompanying sound.

See it in action

Cinemagraph from Adform on Vimeo.

#6: Great Wall

Similar to the Chatterbox, the Great Wall ad format invites the consumer to access long-form content by clicking, touching, or rolling over the unit to reveal a content hub. The hub can present virtually any type of long-form content, including streamed videos, editorial, click-to-book widgets, and galleries.

This ad format, which overlays the editorial page, stays true to the best practice of mirroring the customer journey by keeping the experience tied to the editorial flow. Consumers have no trouble navigating back to the original content.

See it in action

Great Wall from Adform on Vimeo.

We don’t like ad blocking any more than you do. However, we recognize that those downloads are consumers’ way of asking the industry to improve how we collectively advertise. We believe these six formats are a solid start to giving consumers the respect they deserve while delivering the advertising benefits on which publishers and brands absolutely depend.